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  • Getting Started
    • I cannot pass the identity verification. What do I do?
    • Can I open a company account?
    • Who founded Debitum Network?
    • Can I refer a friend to invest with Debitum Network?
    • Where can I find more information about loan originators?
    • What are credit rating agencies?
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  • Investing
    • What are the loyalty services?
    • When do I receive penalty fees?
    • An investment was late but I did not receive a penalty fee. How can that happen?
    • What is a penalty fee?
    • Will I continue to get interest if a loan is late?
    • What is skin in the game?
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  • Security
    • Is Debitum Network regulated?
    • Can I delete my account?
    • I cannot access my account because of the two-factor-authentication (2FA) issue. What do I do?
    • What kinds of collateral are used to secure the loans?
    • What protection do I have in case of non-repayment?
    • What are the guarantees of an investment via Debitum Network?
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  • Withdrawal
    • How much time will it take for my withdrawal to be processed?
    • Is there a withdrawal fee?
    • How do I know which bank account will my money be withdrawn to?
    • How do I make a withdrawal?
    • Can I change my bank account that I am withdrawing the money to?
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  • Account Overview
    • Can I use Debitum Network without enabling two factor authentication?
    • Where can I find reports on my investments?
    • How do I access my historical data?
    • What kind of assets can be found in Debitum Network?
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  • Other
    • What is DEB? How can I use it?
    • Why loan originators use Debitum Network if they can access cheaper funding from other sources?
    • Can I unsubscribe from emails?
    • What apps can be used for the two-factor authentication (2FA)?
    • Can I disable the two-factor authentication (2FA)?
    • Why cannot I log in?
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